At Dala Eido we offer no refund policy for our products;
We only issue refunds in case of item defects or in-house damages.
If you wish to replace a product for a different size, you must contact us within 7 days from receipt
of your order; additional shipping charges may apply depending on your location and the size of
You are responsible for all taxes applicable to the country of delivery of your order, including sales
tax, value added tax, custom duties and excise duties
To inquire about or request a replacement for your order, please send us an email at
firstname.lastname@example.org, and we will gladly provide you with the information necessary (inc. shipping
and handling process) to ship the item back to us.
If you are shipping an item over $75, you should consider using a trackable shipping service or
purchasing shipping insurance. We cannot guarantee that we will receive your returned item.